100% Satisfaction Guarantee
At The Warm Company, we are committed to providing high-quality products, and we stand behind them with a 100% satisfaction guarantee. If for any reason you are not completely satisfied with your Warm product, we will gladly replace it or issue a full refund.
We will arrange for the return of the product using The Warm Company’s FedEx account, and we’ll cover the return shipping cost. The refund will include the original shipping fees and will be issued to your original payment method.
Customer Support
For assistance, please call us at (800) 234-9276. Our customer service team is available Monday through Friday from 7:30 AM to 3:00 PM Pacific Time. Alternatively, you can send us your question below.
We appreciate your continued support of The Warm Company and look forward to serving you.